Hexagon is an independent firm of customs duty advisors. Established in 2004, we have a great deal of knowledge and experience in tariff classification, as well as other key customs areas, such as valuation, regimes, customs audits, appeals against adverse HMRC decisions etc. Find out more at www.hexcl.co.uk
* For full information, please click on all icons above before registering.
HMRC have recently made changes to the Tariff Classification Helpline service. Enquiries that previously could be made by phone now have to be submitted via email. We recognise that this new arrangement may not suit those companies that occasionally require immediate confirmation of tariff codes, and we are pleased to be able to offer an alternative solution.
To gain access to the service all you need to do is pre-register by emailing your company details to us (click the link below). Once registered simply call us as and when you require classification assistance. We will provide immediate verbal advice on the classification of your goods, which will then be confirmed via a follow-up email.
When calling for advice please ensure that you have as much detail as possible to hand in respect of the design, composition and intended use of the product(s) to assist in determining the correct classification. In cases where the classification of a particular product is considered to be contentious, we may recommend obtaining a legally binding written ruling from HMRC. We are very experienced in the process of obtaining binding rulings, and can undertake this on your behalf if required.
The service is subject to a fixed fee of £50 per month. This fee covers the first five product enquiries received during the month; additional enquiries thereafter are subject to a charge of £10 per product classified. Binding ruling applications are subject to a fee of £75-£150, depending on the complexity of the product. All charges incurred are billed at the end of the calendar month via a single consolidated invoice. Payment terms are 28 days.
We are happy to provide contact details if you would like to speak with an existing Hexagon client regarding our services.